Frequently Asked Questions (FAQ)
What kind of tours do you offer?
We offer a wide range of travel experiences including:
- Komodo Island boat tours
- Flores overland trips
- Open trip & private trip
- Phinisi boat charter & speed boat tours
All tours are designed to give you the best experience in Eastern Indonesia.
How do I make a booking?
You can book directly via WhatsApp or through our website booking form. Our team will assist you with availability, itinerary, and pricing.
Can I book last minute?
Yes, last-minute bookings are possible up to 24 hours before departure, depending on availability.
What is the difference between open trip and private trip?
- Open Trip: Shared trip with other participants (more affordable)
- Private Trip: Exclusive trip for your group (more flexible & private)
What types of boats are available?
We provide various options:
- Luxury Phinisi
- Deluxe / Semi / Standard Phinisi
- Speed Boat
All boats are equipped with safety equipment and professional crew
What destinations will we visit?
Typical destinations include:
- Padar Island
- Komodo Island
- Pink Beach
- Manta Point
- Taka Makassar
- Kanawa Island
(Itinerary may vary depending on the package)
What is included in the price?
Usually includes:
- Boat & crew
- Tour guide
- Meals during the trip
- Snorkeling equipment
- Hotel/airport transfer
What is excluded?
- Komodo National Park entrance fee
- Personal expenses
- Tips for crew and guide
Are flights included?
Some packages (e.g., from Bali) include flight tickets, while others do not. Please check each package detail.
Do you provide hotel and airport transfer?
Yes, we provide free hotel and airport transfers in Labuan Bajo depending on your package.
What is your cancellation policy?
- 31–15 days before arrival: 25% charge
- 14–7 days before arrival: 50% charge
- Less than 7 days: 100% charge
Is refund available?
Refunds are subject to the cancellation policy above.
Is the trip safe?
Yes, all trips are operated by experienced crews, licensed guides, and equipped with safety standards.
What happens in bad weather?
For safety reasons, the itinerary may be adjusted or rescheduled depending on weather conditions.
What should I bring?
We recommend bringing:
- Sunscreen
- Sunglasses & hat
- Comfortable shoes/sandals
- Extra clothes
- Camera
Is this trip suitable for beginners?
Yes, our trips are beginner-friendly, including for those who have never done snorkeling or boat trips before.
How can I contact your team?
You can reach us via:
- Website contact form
Our team is ready to assist you anytime.